Do you have a money back guarantee?
Yes. When you place an order, we send you the first proof for approval. If you don't love it, you can request a 100% refund within 6 business hours of receiving it.
Your questions, answered.
Browse our most commonly asked questions below. Still need more details? We’re here to help. Contact us or email hello@dwelldefineddesign.com.


































































































































































































































































































































































































Browse our most commonly asked questions below. Still need more details? We are here to help. Contact us or email hello@dwelldefineddesign.com.
Yes. When you place an order, we send you the first proof for approval. If you don't love it, you can request a 100% refund within 6 business hours of receiving it.
Reply to the proof email within the 6-business-hour window and say, “I’d like to request a refund.” We’ll process it immediately. No questions asked.
Standard delivery is within 48 business hours of checkout and client intake form completion. We also offer a priority 24-business hour rush delivery upgrade at checkout. Add-ons are completed after your final images and may take a little extra time. The 24- and 48-business-hour timelines apply only to the staged images included in your selected package.
Yes. We change only what MLS boards allow and deliver both labeled (“Virtually Staged”) and unlabeled versions.
DIY apps are tools. We are your expert service. We provide designer accuracy, MLS compliance, and conversion-focused visuals.
Approving the first proof confirms your satisfaction. Each package includes set revisions, with extra packs available if needed.
Our process is designer-directed. Every image is reviewed and approved by a certified designer for MLS compliance.
During checkout, you can specify general style preferences. We’ll choose appropriate items for market appeal.
Provide clear, well-lit photos for best results. If quality is too low, we’ll ask for replacements.
Absolutely. We stage patios, decks, pools, and more to highlight lifestyle potential.
High-resolution JPGs, both labeled (“Virtually Staged”) and unlabeled versions.
You (or your client) have lifetime marketing rights for the staged images.
Yes. We avoid human models, religious symbols, and any potential steering cues.
Yes. You must own or have photographer permission to modify the photos.
All major credit cards are accepted, processed securely at checkout.
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Virtual staging specialists.