Privacy Policy
Last Updated November 1st, 2025

1

Introduction

Dwell Defined Design ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how it’s used, and your rights regarding that information.

By using our website or services, you agree to this policy.

2

Information We Collect

We collect the following types of data to deliver our services:

Personal Data: Name, email, phone number, billing information.

Property Data: Photos, room names, design notes, and style preferences.

Technical Data: IP address, browser type, device, and analytics cookies.

Payment details are processed through secure third-party providers — we never store credit card numbers.

3

How We Use Information

Your data is used to:

Process and fulfill orders.

Provide design, delivery, and customer support.

Send updates, confirmations, and marketing (if you’ve opted in).

Improve website functionality and service quality.

Comply with legal or tax requirements.

Marketing emails are sent only to users who have explicitly opted in. You may unsubscribe at any time.

4

How We Share Information

We do not sell or rent your personal information.

We may share limited data with trusted service providers — such as payment processors, hosting providers, or AI design tools — who operate under strict confidentiality agreements.

Any property images processed with AI tools are used only for your project and never for training or resale purposes.

5

Data Storage & Security

We use industry-standard security measures to protect your personal and project data.

Payments are encrypted and processed via secure third-party gateways.

While we take every precaution, no online system can guarantee 100% security.

6

Cookies & Analytics

Cookies help us analyze website traffic and enhance usability.

You can control or disable cookies in your browser settings.

By using this site, you consent to the use of essential cookies in accordance with this policy.

7

Communication Preferences

We respect your inbox. You will only receive emails necessary for order confirmation, delivery, or opted-in updates.

You may opt out of promotional emails at any time using the unsubscribe link or by contacting us directly at hello@dwelldefineddesign.com.

8

Data Retention

Files and project assets may be securely retained for up to 180 days after completion to accommodate revisions, re-delivery requests, or portfolio archiving.

You may request deletion of your files or personal data at any time.

9

Third-Party Services & Links

Our website may include links to third-party websites or platforms.

We are not responsible for the content, policies, or security of external sites.

We encourage you to review their respective privacy policies before sharing any information.

10

Your Data Rights

You have the right to:

Access, correct, or delete your personal data.

Request a copy of your stored information.

Withdraw marketing consent at any time.

To exercise these rights, contact us at hello@dwelldefineddesign.com.

11

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights to request:

Access to the categories of personal data we collect.

Deletion of your personal information.

Opt-out from data sharing for marketing.

We will respond to verified requests in accordance with applicable law.

12

Data Transfers

Your information may be processed or stored in the United States, where our servers and service providers are located.

By using our services, you consent to this transfer, storage, and processing of your data under U.S. privacy standards.

13

Children’s Privacy

Our services are intended for adults 18 years and older.

We do not knowingly collect personal data from minors.

If we learn that a child has provided personal information, we will delete it promptly.

14

Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The most recent version will always display the effective date above.

15

Governing Law & Contact Information

This Privacy Policy is governed by the laws of the State of Florida, United States.

For questions or data requests, contact:

Email: hello@dwelldefineddesign.com

Website: www.dwelldefineddesign.com